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LMS Administrator/Instructional Designer

PAE GROUP Published: October 5, 2020
Job Type


    • US-VA-Falls Church
  • Supporting the Most Exciting and Meaningful Missions in the World



    LMS Administrator/Instructional Designer 

    PAE is currently seeking an LMS Administrator/Instructional Designer to join the growing Learning and Development team.  This position will report into the Learning and Development (L&D) Manager. Creating a culture of strong values and learning in alignment with talent management principles is critical in sustaining a high performing organization. In this role you will have the opportunity to help build and influence a continuous learning culture, while driving employee engagement and transformation at a growing organization with 20k+ employees located on six continents.

    To be successful in this role you will need to be a self-starter, able to work independently or as part of a team, entrepreneurial in nature, who sees projects/assignments through to completion, while looking for ways to continuously improve our employee’s engagement and L&D experience. You will need solid knowledge and proven experience administering Learning Management Systems, as well as, adult learning principles and content design. Other key competencies that are required to succeed in this position include the ability to engage as a subject matter expert with internal customers and vendors, effective communication skills, attention to detail and the ability to learn quickly. This is an exciting opportunity to play an instrumental role in the Learning and Development function of a world class and rapidly growing organization.

    If this sounds like you and you think you are up to the challenge, please apply below! We look forward to speaking with you.

    Essential Duties Include:

    LMS Administration

    • LMS administration and management activities

    • identify and communicate opportunities for process and quality improvements, providing feedback on usage, issues, and suggested enhancements as the LMS Subject-Matter-Expert (SME)

    • day-to-day operation of the LMS performed/addressed directly via the application UI

    • implementation of system functionality (e.g. learner and manager dashboards, banners, badges)

    • assist with Business Unit/function system instance implementations within the primary LMS environment

    • system troubleshooting and resolution

    • primary interface with LMS vendor technical support team

    • user management including managing permissions, creation of user groups and learning cohorts, password reset and logon access issues

    • manage course enrollments and waitlist registrations

    • content management including uploading SCORM and non-SCORM content, create curriculums and learning plans

    • content assignment based on prerequisites, job role, compliance requirements

    • learning activity/campaign set-up, assignment, and administration

    • data management

    • perform activity/data audits and correct the data to ensure accuracy including deactivating activities

    • liaising with the HRIS team to manage Workday/SumTotal interface including daily feed

    • reporting and analytics

    • develops and maintains system support documentation (e.g. access instructions, job aids, quick start guides)

    Instructional Design

    • leverage adult learning and instructional design theories to develop training modules

    • apply instructional design theories during internal customer consultations to determine the need, analyze requirements and develop training content

    • leverage authoring tools (e.g. iSpring, Captivate) to develop SCORM based training modules with knowledge checks and evaluations

    • develop training in multiple delivery formats including eLearning, virtual, face-to-face, synchronous and asynchronous

    • use instructional design principles to assist in the evaluation of content submitted for upload to the LMS

    • conduct train-the-trainer sessions

    Other duties as assigned


    • Bachelor’s Degree or 3-5 years’ relevant work experience in Learning and Development or HR
    • Minimum 2 years of Learning and Development experience
    • Demonstrated knowledge and experience administering an LMS, preferably SumTotal
    • Working knowledge of multiple web design technologies, including HTML, SCORM
    • Strong interpersonal and consultation skills with the ability to develop and maintain key internal and external business relationships
    • Ability to act as the LMS SME, including providing recommendations on best practices on LMS functionality
    • Working knowledge of course design and development models and concepts
    • Strong organizational skills with the ability to work on multiple projects simultaneously
    • Proficient with Microsoft Excel and PowerPoint
    • Fluent in verbal and written English
    • Strong oral and written communication skills with the ability to communicate complex technical concepts in non-technical terms

    PAE is an Equal Opportunity Employer and a Drug Free Workplace


    PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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